Privacy policy

Privacy Policy This Privacy Policy is effective as of July 3rd, 2021. At Pharmhill, we recognize the importance of your right to privacy and take this very seriously. We wants you to be familiar with how we collect, use and disclose any personal information that individually identifies you and our commitment to meet our obligations under applicable Canadian privacy laws by Pharmhill Inc (“Pharmhill”). By using our Site and providing your personal information, you acknowledge that you have read and understood this Privacy Policy, and you agree and consent to the collection, use, disclosure and other processing of your personal information as outlined in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Site or supply your personal information to us. If at any point you wish to report an issue regarding a general or specific privacy concern, please feel free to contact us, either by one of the following means listed below: Info@pharmhill.com The Personal Information we collect Personal information means any information about an identifiable individual. Anonymous data means data that is not associated with or linked to any individual’s personal information or will not easily permit the identification of individuals (“Anonymous Data”). Pharmhill does not consider personal information to include Anonymous Data. The types of personal information that we may collect include, but is not limited to: Your name, your physical address, your email address, your telephone number, your date of birth, your IP address; and personal information you give us that we did not request, such as personal information you voluntarily put into an email to us etc. Purposes for Collecting Your Personal Information We collect, use and disclose your personal information when you provide it to us through our Site for the reasonable purposes in the circumstances that personal information is necessary, such as providing you with our products and services. We also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws. We value the trust and relationships we have with our clients, so we will only use the personal information that we collect for the purposes for which it was collected. We collect your personal information for the following purposes and in accordance with applicable laws: to verify your identity, to verify your age, to register your application and eligibility for our products and services, communication purposes including contacting you for offers, product and service updates, surveys or other reasons related to these matters and purposes. Why and when do we collect personal information We may collect your personal information, when you use our site or voluntarily provide it to us by using our site or any of the third party platforms we are integrated with, including but not limited to; Sending us an inquiry, question or comment, subscribing to our newsletters and updates etc. We collect personal information to ensure a safe and secure environment for our clients, to better understand our clients’ wants and needs and to improve our products and services by gathering adequate information such as age, contact information, demographic, geographical location etc., which ultimately allows us to establish, maintain and manage our relationship with you. Disclosure Our use of personal information will be disclosed to you at the time of collecting it or otherwise is stated in our Privacy Policy. We do not sell, exchange or disclose any of your information that we collect, unless otherwise required to do so by law. Some of the reasons on why we may have to disclose your personal information to third parties include; In response to a court order, subpoena, warrant etc., to third party affiliates who support and collaborate with us in providing you with products and services. Furthermore, any personal Information may be disclosed or transferred to another party in the event of new ownership or the grant of security interest in all or a part of Pharmhill including but not limited to merger and acquisition, joint venture etc., provided that such party is bound by appropriate agreements and obligations and is required to use or disclose your personal information in a manner consistent with the use and disclosure of your information in accordance with Pharmhill’s Privacy policy. Consent It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you enter into an agreement with us, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the performance of that agreement and for any other purposes identified to you at the relevant time. Typically, we will seek your consent at the time that we collect your personal information. In certain circumstances, your consent may be obtained after collection but prior to our use or disclosure of your personal information. If we plan to use or disclose your personal information for a purpose not previously identified (either in this Privacy Policy or separately), we will endeavour to advise you of that purpose before such use or disclosure. We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements. You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by contacting our Privacy Officer using the contact information set out below. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to our Privacy Officer. We assume that, unless you advise us otherwise, you have consented to the collection, use and disclosure of your personal information as explained in this Privacy Policy. Ownership All Personal Information collected by Pharmhill in compliance with this Privacy Policy are properties of Pharmhill and will be kept and used in accordance with the terms stated herein. How we protect your personal Information Pharmhill is committed to maintain and enforce all reasonable security measures, physical, technical and best practices that are appropriate to the sensitivity of the personal information. These best practices are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction. Unfortunately, we cannot guarantee complete security: (i) unauthorized access, use, or disclosure, (ii) hardware or software failure, and (iii) other events may potentially compromise the security of your personal information. The security of your personal information is important to us, please advise us immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control. Third Party Website Trackers, Cookies, Analytics and other similar Technologies Our site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help us analyze how our website is being used and improving our user experience. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States or other continents as per Googles discretion. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout. We also use Mailchimp in order to better understand our users’ needs and to optimize our services and experience. Mailchimp is a marketing automation platform and email marketing service that helps us better understand our users experience (e.g. how much time they spend on which pages and email campaigns, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Mailchimp uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). For further details, please see Mailchimp’s privacy policy by clicking on the following link: https://mailchimp.com/legal/privacy/. You can opt-out to the creation of a user profile, Mailchimp’s storing of data about your usage of our site or the viewing of our emails and Mailchimp’s use of tracking cookies on other websites by following the instructions on this opt-out page: https://mailchimp.com/help/set-signup-preferences/. Changes to this Privacy Policy We reserve the right to change or modify this Privacy Policy at our sole discretion at any time. We will post the most current version on our site and will inform you on the date this Privacy Policy was revised. Your continuance of our site at any given time, constitutes your acceptance of our Privacy policy. This privacy policy relates only to this application. For any questions or concerns regarding our Privacy Policy, please contact us toll free at: 1.855.996.3900 or email us at info@pharmhill.com